Analisis Faktor-faktor Pembentuk Electronic Word-of-mouth (Ewom) Dan Pengaruhnya Terhadap Minat Beli (Survei Pada Followers Akun Instagram @Saboten_shokudo)
August 25, 2016
Firman Dwi Cahyono, Andriani Kusumawati, Srikandi Kumadji

Metrics

  • Eye Icon 782 views
  • Download Icon 3411 downloads
Metrics Icon 782 views  //  3411 downloads
Analisis Faktor\u002Dfaktor Pembentuk Electronic Word\u002Dof\u002Dmouth (Ewom) Dan Pengaruhnya Terhadap Minat Beli (Survei Pada Followers Akun Instagram @Saboten_shokudo) Image
Abstract

This study aims to determine on what factors formed Electronic Word-of-Mouth (eWOM), to determine the effect factors of eWOM to buying intention, and to describe dominant factors of eWOM towards buying intention. This type of research is explanatory research with quantitative approach. The sample used the research was 108 people chosen with purposive sampling and data collection methods in questionnaire. Data analysis used factor analysis and multiple regression analysis. The results shows that five factors formed of Electronic Word-of-Mouth (eWOM) consist of Platform Assistance, Expressing Positive Feelings, Economic Incentives, Helping the Company, and Concern for Others. Those five factors has significantly effect towards buying intention. From this analysis concluled that Concern for Others is dominant factor formed Electronic Word-of-Mouth (eWOM).

Full text
Show more arrow
 

Metrics

  • Eye Icon 782 views
  • Download Icon 3411 downloads
Metrics Icon 782 views  //  3411 downloads