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Effect of Social Media Marketing on Customer Engagement and Its Impact on Brand Loyalty in Caring Colours Cosmetics, Martha Tilaar Image
Journal article

Effect of Social Media Marketing on Customer Engagement and Its Impact on Brand Loyalty in Caring Colours Cosmetics, Martha Tilaar

The purpose of this research was to determine the influence of social media marketing against customer engagement and its impact on brand loyalty. Methods applied is a quantitative method by distributing questionnaire to 100 customers. Data analysis was applied path analysis. The results of this study shows that social media marketing has a positive and significant impact on customer engagement, on brand loyalty, and on customer engagement, and its impact on brand loyalty where customer engagement has a greater influence on brand loyalty than social media marketing.
Penerapan Balanced Scorecard untuk Menilai Kinerja PT XL Axiata Tbk dalam Mencapai Strateginya Image
Journal article

Penerapan Balanced Scorecard untuk Menilai Kinerja PT XL Axiata Tbk dalam Mencapai Strateginya

This research is conducted to evaluate performance of PT XL Axiata Tbk using Balanced Score Card. The writer made design and implemented BSC in PT XL Axiata Tbk to convince its vision, mision and strategies are alligned. The method of this research is qualitative descriptive. Primary data were teken through questioners and interviewed with employees and customers.Secondary data were taken from annual report published at company website.The result of this research for Financial Perspective is PT XL Axiata Tbk needs to improve its financial ratio, The result of this research for Customer Perspective is PT XL Axiata Tbk needs to improve its customer satisfaction, The result of this research for Internal Business Process Perspective is PT XL Axiata Tbk needs to maintenance its good result, The result of this research for Learning and Growth is PT XL Axiata Tbk needs to maintenance good working environment. The final conclusion from this research at PT XL Axiata Tbk proved the company performance works toward its strategy, make a continous improvement and make a stable profit through the years taken as a sample.
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Dampak Pertumbuhan Ekonomi, Suku Bunga, Inflasi, dan Kebijakan Fiskal terhadap Investasi di Indonesia Image
Journal article

Dampak Pertumbuhan Ekonomi, Suku Bunga, Inflasi, dan Kebijakan Fiskal terhadap Investasi di Indonesia

Difficulty of finding investment funding has made a nation uses every means to gather them. Sources of investment funding to come from domestic as well as from abroad. Governments should be able to induce foreign investors to be interested in investing in Indonesia, as well as how to make the capital owners in the country to remain willing to make investments in Indonesia so that they do not invest their capital abroad. In this regard, the government must be able to prepare a conducive investment climate in the country (economic growth, interest rates, inflation, and macroeconomic policies in the country) for economic actors to feel safe in their activities. The purpose of this study is to see the impact of domestic capital and foreign capital in investment transactions in Indonesia. The methodology used is regression with time series. The analysis showed that changes in macroeconomic conditions such as growth, interest rates and inflation in some developed countries, including America and European countries in the region does not give a significant influence on Indonesian Foreign Investment, therefore the impact of the severe financial crisis in America and Europe today on Indonesian Foreign Investment is still within limits of tolerance. Therefore, although there are problems in the investment climate in Indonesia, Indonesia's investment prospects over the coming period is still good, though perhaps with slowed investment growth.
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