Journal article // Jurnal Khatulistiwa Informatika






Pemilihan Dokter Umum Terbaik di Aplikasi Good Doctor Menggunakan Metode Weight Product
2022  //  DOI: 10.31294/ijse.v8i1.11437
Rani Risdiawati, Nita Marlina, Nissa Almira Mayangky

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Pemilihan Dokter Umum Terbaik di Aplikasi Good Doctor Menggunakan Metode Weight Product Image
Abstract

During a pandemic, health facilities, medicines, and health workers are very much needed. Both offline and online.by Offline visiting directly and online via a smartphone and supported by telemedicine.applications telemedicine is the Good Doctor . However, if the patient or application user when going to consult with a doctor finds doubts in choosing a doctor, research is needed to help recommend doctors contained in the Good Doctor . Decision making is supported by using a decision support system where decisions come from the system and also the user. The decision support system in this study was carried out using the weight product, with the criteria for a doctor's profile, namely doctor's work experience, doctor rating, consultation price, gender, number of consultations that have been carried out, total customer satisfaction, doctor's attitude, doctor's advice, speed of response, and queue duration. Each selection criteria has a very important role so that if one of the criteria is not filled or is in a null state, the overall result will be zero. The results of this study are ratings or rankings that are used as a recommendation to users of the Good Doctor so that users do not need to feel confused about fulfilling the wishes and needs of general practitioners in the Good Doctor . In addition, this research also results in giving awards to general practitioners in the Good Doctor for their performance in providing health services to application users.

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  • Eye Icon 93 views
  • Download Icon 108 downloads
Metrics Icon 93 views  //  108 downloads